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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Catherine Cervantes

April 18, 2024

5  out of  5 rating by Catherine Cervantes
"I'm just going to name drop Carter here. I have been looking to switch to a different auto insurance after being with mine for almost 14 years. I happened upon Carter and I am so happy that I did. Carter has consistently been understanding, professional and empathetic throughout our interactions. Informative and accommodating. He has provided stellar service at State Farm and has made the experience exceptional. Despite not yet being a customer, Carter has gone above and beyond to ensure I am well informed and supported, prioritizing my best interests every step of the way. Despite my partner and I encountering a challenge that prevented us from switching, Carter remained there for us. In such a demanding industry, Carters commitment to customer service truly shines and he deserves recognition."
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maria nunez

February 1, 2024

5  out of  5 rating by maria nunez
"Doug is the best insurance agent I have ever done business with. He is always so prompt and thorough in his responses to any/all inquiries and his customer service is unmatched. Doug is always looking for ways to help depending on your needs and always offers at least 2 options for you to consider. He is also kind and patient. I am so glad I made the switch to his agency last year!"
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David Breault

January 19, 2024

5  out of  5 rating by David Breault
"Leslie is the best !!!"
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Bill Lampe

January 3, 2024

5  out of  5 rating by Bill Lampe
"Good place to get insurance, nice people easy to get along with."
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Reina Gifford

October 30, 2023

5  out of  5 rating by Reina Gifford
"Every time I call, I am treated very well and all my questions are answered."
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Sheila Whelen

July 29, 2022

5  out of  5 rating by Sheila Whelen
"Karisa spent well over an hour patiently helping sort my auto policy and went the extra mile to set up a conference call between me, my mother and the office my original policy was with after I called to separate my vehicle from my mother's plan (as I was no longer living in that household) as well as going through every detail of the options available to me. She was a delight to work with and it was one of the best experiences I have had when talking to insurance agents!"
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Blue Kaspar

July 26, 2021

5  out of  5 rating by Blue Kaspar
"Fast and friendly service. Great people."
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mac j

April 21, 2021

1  out of  5 rating by mac j
"Unresponsive! You need to be a high valued customer to get his attention... To treat you with respect."
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Jacklyn Henderson

June 22, 2020

5  out of  5 rating by Jacklyn Henderson
"Love the reps, Brooke was very helpful and excellent at what she does thank you! Jackie"
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Autumn Magdefrau

May 1, 2020

5  out of  5 rating by Autumn Magdefrau
"If you need help with home or auto insurance, reach out to Brooke at Doug Baldwin - State Farm. She is knowledgeable, friendly and goes above and beyond to help! I specifically ask for her when I call because I know she will find the answer to my question. I am happy to give this location 5 stars for their top notch service!"
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Brandon Wasserburger

May 13, 2019

5  out of  5 rating by Brandon Wasserburger
"Overall a good insurance office. The people here are kind and professional."
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A Gardner

November 2, 2018

5  out of  5 rating by A Gardner
"Doug and his office are not only professional and capable, they have a warmth in the customer experience, in a business that can feel otherwise. I’m glad he’s my CO agent and I endorse him to everyone in the GREAT state of Colorado!"
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Holly Kazmer

October 6, 2016

5  out of  5 rating by Holly Kazmer
"I considered shopping around for a possible lower premium but I have to say I will not switch insurance companies because the customer service I have received has always been excellent, and I am always treated like I am important and it is so greatly appreciated. I don't feel like a number, when I call the office I can talk to someone right away and I am treated with great respect. I highly recommend this particular office. Tyler is great and has been my main contact when I need anything and the gals that have answered questions regarding a claim I am trying to deal with have been amazing. Thank you."
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Travis Andrews

September 14, 2016

5  out of  5 rating by Travis Andrews
"State Farm in general has always been very helpful, I've been with them since '96, and have had one car severely hit by hail, repaired by State Farm, and then ~10 years later it was stolen (received good value and service). Most recently, with Doug Baldwin and Lynn as my State Farm Agent and account Rep, they have been very helpful with my windshield replacement on a very rare British car, and now just last week that car overheated on the highway. I called State Farm, and they found a flat bed tow truck that matched my request for a company that could safely load my low sports car, and they delivered it to my house (rather than the nearest shop), since I do all my own work on my cars. Big Thanks!"
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Tabitha Baptista

August 27, 2016

5  out of  5 rating by Tabitha Baptista
"Love these guys! They're all really knowledgeable and committed to giving their customers the best customer service. Whenever I call or go into the building, they greet me by name and are so friendly. Highly recommend this agency."
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Mary Miller

November 29, 2014

5  out of  5 rating by Mary Miller
"As I've moved around the country, Doug Baldwin has been the most knowledgeable insurance agent I've found. He took the time to answer my insurance questions thoroughly. He walked me through different options encouraging me to make the decision that was right for me. I appreciate that he proactively made helpful suggestions in a respectful, professional manner. I highly recommend working with Doug and the people in his office. They can be counted on for their personable customer service. They truly are good neighbors."
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Marg Rogers

November 10, 2014

5  out of  5 rating by Marg Rogers
"Doug was our insurance agent when he was in Illinois. He assisted us in getting our insurance needs caught up to our lives. Those policies are still standing and have served us well. He anticipated things we had not thought of, but have been glad to have the coverage for. He found us rates that were competitive and worked with our budget. We still contact him for our life insurance needs and questions. He is always patient, thorough, pleasant, and willing to answer all of our concerns. We would recommend Doug to anyone needing insurance advice or policies."
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Heidi Miller

September 14, 2013

5  out of  5 rating by Heidi Miller
"I recently moved from Wyoming to Colorado. I was really worried that the cost of insurance was going to be super expensive and different in Colorado. However, I went to Doug Baldwin’s State Farm office and met really HELPFUL employees that explained the changes in coverage and price differences. They made sure that I had all the deductions that I qualified for and I left feeling like I made the RIGHT CHOICE. They were very professional and assured me that they were finding the best deals for me. It was nice to check something off my to-do list during the stressful time of moving. I would recommend Doug's office to everyone looking for professional and helpful staff."